Last updated April 30, 2020: We are currently fulfilling all products. Expected in-lab processing times are on our website!
We’re still open and producing the following products:
- Prints
- Metal Prints
- Canvas Prints
- Gallery Blocks
- Framed Prints
- Mounted Prints
- Album99
- Photo Books
- USBs
- Press Cards
- Select gifting products
Accurate in lab processing times can be found on each product page. All other products will be delayed due to new safety protocols and our face shield manufacturing. We are still accepting orders for all products, please contact Customer Service if you have any questions!
Hello, I understand there will be delays due to our current global situation. All I’m asking is for estimate on how long it would take so I can have my client informed of when her prints will be arriving. Thank you very much for your work and time; hope everyone is staying safe.
Hi there, Daniel. The best way to get an exact update on your order is to email Customer Service at info [at] nationsphotolab [dot] com.
I understand that orders other than prints, metal and mounted prints are being delayed but I would like to place an order and would like to know what the prices are. I am willing to wait but can’t find the other choices.
Hi Diana – all prices are listed online on the individual product pages. Happy printing!
I will be submitting an order for 2 wedding albums in about 2 weeks from now. Do you have an estimate date when you might be producing albums again?
Thank you!
At this point, we do not have an estimate, but we’ll be updating this page and alerting customers via email when we do!
Are gallery block considered mounted prints and therefore shipable?
Gallery Blocks are not considered Mounted Prints, so their fulfillment is currently delayed. Sorry!
Are Gatorboard Mounted prints delayed by this horrible pandemic?
We may be experiencing slightly delayed lab turnaround times, but we’re still fulfilling Mounted Prints!
YAY !!!!Thank you!!!
Would like to order wallet size prints for my graduate. Can you tell me the expected time for delivery?
Currently, because of shortened shifts and other measures to keep our employees safe and socially distanced from one another, our Prints have a Lab processing time of 5 days, plus your chosen shipping method.
Are album 99 orders on hold?
Yes, for now, due to the social distancing practices at our lab.
Are photo cubes (Cube Décor 4×4″) on hold? I ordered hoping they could be here for mothers day.
Cubes are currently on hold. Please contact Customer Service at info[at]nationsphotolab[dot]com if you have any questions!
Hi,
I placed an order last week and I am wondering if it will print soon? It’s one 11×14 photo for a client.
Hi Jessica! Please reach out to Customer Service at info[at]nationsphotolab[dot]com.
Is framing currently on hold also?
Yes, Framing is currently on hold.
If you order a print with a frame, would that also be on hold?
Yes, Framing is currently on hold.
Are acrylic keychains, buttons, and magnets delayed?
Hi Alaina! Our current in-lab turnaround times are as follows: 3 business days for Keychains, 2 business days for Buttons, and 2 business days for Magnets. You can always get our up-to-date processing times on each of the individual product pages, and feel free to email Customer Service with any questions at info@nationsphotolab.com!
How can I track my order?
Hi there! Order information should be in the “My Account” tab on the site. Or, you can always reach out to our Customer Service team via email at info[at]nationsphotolab[dot]com.