Fulfillment Delays Due to COVID-19

Fulfillment Delays Due to COVID-19

We’re still open and producing the following products:

  • Prints
  • Metal Prints
  • Canvas Prints
  • Gallery Blocks
  • Framed Prints
  • Mounted Prints
  • Album99
  • Photo Books
  • USBs
  • Press Cards
  • Select gifting products

Accurate in lab processing times can be found on each product page. All other products will be delayed due to new safety protocols and our face shield manufacturing. We are still accepting orders for all products, please contact Customer Service if you have any questions!


  1. Hello, I understand there will be delays due to our current global situation. All I’m asking is for estimate on how long it would take so I can have my client informed of when her prints will be arriving. Thank you very much for your work and time; hope everyone is staying safe.

  2. Diana Dorsey

    I understand that orders other than prints, metal and mounted prints are being delayed but I would like to place an order and would like to know what the prices are. I am willing to wait but can’t find the other choices.

  3. I will be submitting an order for 2 wedding albums in about 2 weeks from now. Do you have an estimate date when you might be producing albums again?
    Thank you!

  4. Wayne Morris

    Are gallery block considered mounted prints and therefore shipable?

  5. The Amazing Todd Cooper

    Are Gatorboard Mounted prints delayed by this horrible pandemic?

  6. Would like to order wallet size prints for my graduate. Can you tell me the expected time for delivery?

    • Currently, because of shortened shifts and other measures to keep our employees safe and socially distanced from one another, our Prints have a Lab processing time of 5 days, plus your chosen shipping method.

  7. Are album 99 orders on hold?

  8. Are photo cubes (Cube Décor 4×4″) on hold? I ordered hoping they could be here for mothers day.

  9. Is framing currently on hold also?

  10. If you order a print with a frame, would that also be on hold?


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