Checking the Status of an Order
When signed into My Account, you are able to search for an order by date, ROES/WEB number, or work order number. Under the "Status" column, you will see one of the following updates of your order:
In Production- Your order is being produced and making its way through our lab.
Ready- Your order has been quality controlled and is making its way to our shipping department. (If you are a pick-up client, this means your order is ready for pick up!)
Complete- Your order has been invoiced and will be given a tracking number shortly.
Once an order has been invoiced and given a shipping label, a tracking number will appear and direct you to FedEx or USPS.
*USPS- "Shipping Label Created" means tracking will be updated once the package is scanned at the local post office.
**FedEx- "Not found" means that a label was just created and hasnot yet registered with FedEx. "Shipment information sent to FedEx" means tracking will be updated once the package is scanned and picked up from our lab
Edit Profile/ Password
You are able to edit your name, phone number, email address and change your password under "Personal Info".
*Your NPL account number and cannot be modified
Billing and Payment Information
You are able to update your billing address and payment information.
We accept Visa, MasterCard, Discover and American Express. Because we charge the last card entered to your account, we highly recommend not adding a family member, friend or clients card to your account.
Shipping address is your physical home or business address.
How Do I Access My Saved Projects?
Once signed into your account, you can access any of your Saved Projects by selecting "Saved Projects" from the "My Account" dropdown at the top right of your screen.
STAY CONNECTED! OR CALL US: 1-888-507-5755
© 2016 Nations Photo Lab. All Rights Reserved.
Nations Photo Lab is a professional photo lab that provides the highest-quality professional photo printing services and products at industry-leading prices. Our digital professional photo lab serves emerging and professional photographers throughout the United States and international markets. Nations Photo Lab prides itself on being the photo printing lab of choice for professionals as well as anyone else looking for high quality professional photo finishing services. If you are looking online for professional prints, metallic prints, photo on canvas printing, custom photo books, mounting, postcards, album printing, sports packages, press cards, photo finishing or any other professional photo lab services online, then you have landed on the right website. As one of the premier photo labs, Nations offers online ordering of digital photo prints using the ROES ordering system.
We're based in suburban Baltimore, Maryland. Our laboratory and facility is located at 11103 Pepper Rd. Hunt Valley, MD 21031.